Web User Experience White Papers

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MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion
sponsored by WebTrends
WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.
Posted: 16 Apr 2013 | Published: 16 Apr 2013

WebTrends

Demystifying Customer Service Correspondence Work Flow in Cards
sponsored by Wipro
WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
Posted: 13 May 2009 | Published: 12 May 2009

Wipro

BI: The Inconvenient Truth
sponsored by Kalido
WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
Posted: 04 Jun 2008 | Published: 01 Jan 2008

Kalido

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

10 Essentials for Secure EMM
sponsored by Citrix
WHITE PAPER: This resource offers 10 key guidelines to securing mobile strategies so that organizations are confident in their defenses against theft and loss while users are satisfied with performance.
Posted: 09 May 2014 | Published: 01 Jun 2014

Citrix

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience
sponsored by Knoa Software
WHITE PAPER: This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: 09 Sep 2008 | Published: 09 Sep 2008

Knoa Software

Missing PDF Fonts: How Metadata Affects Text Optimization
sponsored by Amyuni Technologies
WHITE PAPER: This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms.
Posted: 18 Sep 2009 | Published: 18 Sep 2009

Amyuni Technologies

School District of Somerset Goes Virtually One-to-One
sponsored by VMware, Inc.
WHITE PAPER: With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Deliver a superior experience: Application Transformation Solutions
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
Posted: 07 Feb 2014 | Published: 31 May 2013

Hewlett-Packard Enterprise

Case Study: Fransicican Missionaries of Our Lady Health System
sponsored by AppSense
WHITE PAPER: Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage.
Posted: 19 Jul 2013 | Published: 18 Jul 2013

AppSense