INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
EBOOK:
Read this e-book to learn how to start a virtualization project, determine if your production database is ready to run in a virtualized environment, and decode the often complex licensing and support policies around virtualization technologies.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WEBCAST:
Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries. View this webcast to learn how Less Delivers Much More!
SOFTWARE DOWNLOAD:
The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.
EGUIDE:
Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
RESOURCE CENTER:
Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.
EGUIDE:
In this expert E-Guide, brought to you by SearchServerVirtualization.com and Dell, you will discover the steps essential for effectively integrating server virtualization into your disaster recovery strategy.