EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
EZINE:
Uncover how the rapid adoption of data-analytics platforms by ANZ organizations is providing these companies better information about their customers to improve customer service by boosting reliability, improving security, and facilitating a more responsive customer culture.
EGUIDE:
In this expert e-guide, we explore how to adapt enterprise content management (ECM) to handle increasing volumes of content and coordinate with cloud-based systems. Uncover 7 key capabilities that are in increasingly high demand for ECM systems, including robust mobility, seamless integration with LOB systems, analytics, and 4 more.
CASE STUDY:
The following case study explores how RheinEnergie AG renovated their out-of-date content management system with a centralized content platform to vastly improve their customer experience.
EGUIDE:
Traditional ECM can't keep up with how businesses operate today. But before tackling ECM disruptors, you need to understand its evolution and key steps to modernizing your suite. This 7-part guide collection provides the insights you need to push your ECM strategy forward. Learn ECM basics, trends, security considerations, and more.
EBOOK:
Today's companies are looking for new, unusual ways to reach their customers. Unsurprisingly, many of these enterprises are turning to one of the platforms generating the most data every day: Social media. In this guide on predictive marketing analytics and social media, examine how these 2 approaches can work together to shape business strategy.
EGUIDE:
There are many marketing automation platforms to choose from, so it is critical that you choose the one that best meets your organization's needs. In this e-guide, uncover which 5 must-have features to look for in a marketing automation platform and find a further outline of their clusters of features.
EGUIDE:
Download this expert guide to explore 8 important vendors to consider while making a buying decision to help make your decision-making process just a little bit easier. You'll also uncover 5 use cases illustrating how ECM software addresses common compliance and management challenges.
WHITE PAPER:
The following white paper reviews the business drivers that are impacting the new wave of data management, highlights the new tools companies have for consideration in their next generation data architecture, and finally outlines a total data management blueprint for consideration in your big data strategy.