DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
Citrix XenApp 5.0 offers new functionality: with preferential load balancing, preset values can now be applied to both specific users and particular applications.
TRIAL SOFTWARE:
Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing.
EGUIDE:
This e-guide will explain why people aren’t integrating security with application lifecycle management, the risks businesses take by not taking security measures seriously and what you can do. Read this e-guide to learn why application security measures often fail and what can be done to mitigate them.
WHITE PAPER:
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers.
WHITE PAPER:
This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.
WHITE PAPER:
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
WEBCAST:
Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
