ANALYST REPORT - In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
Posted: November 17, 2009 | Published: December 1, 2008


Topics:  Broadband Wireless Networks | CIOs | Customer Service | Mobile Device Management | Mobile Workers | Network Managers | Notebook Computers | SMBs | WLAN | Workforce Planning

WHITE PAPER - In this white paper, you'll read about the top objections buyers have for upgrading their current equipment. You'll also hear about the solutions Intel has to offer to help increase the productivity of your workforce, reduce energy consumption, and much more!
Posted: October 15, 2009 | Published: October 15, 2009


Topics:  Downtime | IT Asset Management | IT Spending | Personal Computers | Server Hardware | Workforce Planning

WHITE PAPER - This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Access Control | Access Control Software | Mobile Device Management | Mobile Workers | Network Management | Unified Messaging | Voice Networking | Workforce Management Software | Workforce Planning

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning

WHITE PAPER - IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | IT Auditing | IT Service Management | IT Workforce | ITIL | Sales Force Automation | Workflow Software | Workforce Management Software | Workforce Planning

WHITE PAPER - This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Compliance (Finance) | CRM | CRM Analytics | CRM Analytics Software | Reporting Software | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Workforce Management Software | Workforce Planning

WHITE PAPER - This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Business Integration | Collaboration | Cost Benefit Analysis | CRM | Customer Satisfaction | Information Management | Knowledge Management | Real-time Analytics | Sales | User Experience | Vendor Selection | Workforce Management Software | Workforce Planning

WHITE PAPER - This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  CRM | Enterprise | LAN | Productivity | WAN | Workforce Planning

ANALYST BRIEF - In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.
Posted: February 19, 2009 | Published: December 1, 2008


Topics:  Business Architectures | Business Continuity Planning | Business Intelligence | CIOs | Leadership | Workforce Planning

ANALYST BRIEF - In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
Posted: February 19, 2009 | Published: December 1, 2008


Topics:  Business Environment | Business Intelligence | CIOs | Executive Training | Leadership | Workforce Planning

WHITE PAPER - To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: February 18, 2009 | Published: February 18, 2009


Topics:  Business Process Outsourcing | Business Processes | Global Economy | Globalization | Public Sector | Workforce Planning