INFORMATION CENTER - What are the business benefits, steps, and best practices of migrating legacy communications systems and applications (mobility, desktop clients, presence, contact center, and conferencing)? Ask, share, and learn basics to advanced from your peers, Cisco, and other experts. Help each other while helping yourself!
Posted: October 23, 2009 | Published: October 23, 2009


Topics:  Best Practices | Contact Centers | Desktop Applications Management | Desktop Management | IP Phones | IP Telephony | IP Videoconferences | Network Best Practices | Software Migration | Systems Management

WHITE PAPER - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Converged Networks | IP Routing | IP Telephony | IP Videoconferences | Network Capacity | Network Configuration Management | QOS | Unified Messaging | Voice Networking

EGUIDE - This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Posted: May 20, 2009 | Published: May 19, 2009


Topics:  CIOs | Communications Networks | Communications Software | Communications Systems | Email Management | IP | IP Telephony | IP Videoconferences | TCO | VoIP | Wireless Computing